Blog

As many of my readers will know one of my main hobbies is theatre – not sitting in the audience watching but,...

On the first Tuesday of every month between 9am & 11am, The Media Centre in Huddersfield, where Steadcross are based, hold an in-house business networking event called Breakfast Banter downstairs in Café Ollo, which includes a free sausage or bacon...

In spite of the bad press which it sometimes gets, telemarketing remains an effective way of communicating with your existing customers and potential new customers.

We have all heard the horror stories of rogue companies who endlessly call the same...

Virtual Receptionist

Last month, our outgoing Business Development Officer, Sandra Jones, announced to us her intention to retire. Before she left her post on 14th February, she wrote this blog reflecting on her working life:

 

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It is nearly nine months since GDPR came into force. Although the noise from the run-up to implementation has died down, the activity of the Information...

GDPR Message for companies and staff

We are delighted to share a guest blog from the Works Better team at Kirklees Council.

By recruiting inclusively and broadening your reach, you may just find that hidden treasure you’ve always been looking for!”

When...

Watch our video about the importance of ‘Legitimate Interest’ and ‘Consent’ for direct marketing, as a result of the new GDPR rules which came into force in May. If you are at the stage of implementing new...

GDPR Message for companies and staffWell, all those annoying e-mails asking us to give consent have stopped. But GDPR remains. The Information Commissioner’s...

 

At first sight, as a business you may consider employing a new member of staff for the same budget as outsourcing to an agency. In some cases this may be right, depending on what your business needs...

The Macmillan World’s Biggest Coffee Morning event took place in the Media Centre on Friday 28th September.  Local businesses and the community in Huddersfield raised £347 for this amazing charity – a BIG THANK YOU.

It’s been an exciting...

It’s all happening in the Media Centre this month, as we come together with other companies in Huddersfield to support MacMillan Cancer for the World’s Biggest Coffee MorningJoin...

We know that for SMEs, staying in touch with your existing customers to offer a positive customer experience can sometimes fall down the list of priorities, as the day-to-day practicalities of running your business take over.

Finding out what your customers...

Apart from the fact that nobody really knows what full General Data Protection Regulation (GDPR) compliance looks like, we should all now be taking the final steps towards getting ready for May 25th.

If you have been following my previous...

https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/right-to-be-informed/If you haven’t done it already, you need to review your privacy notice(s). There is a new requirement to identify your legal basis (bases) for processing data and state your data retention policy as part of your privacy notice.

Following...

Steadcross Director Ian Roberts LLB (Hons) summarises four key steps to becoming GDPR compliant and a hint for how to manage your time to achieve it.

My first article on this subject focused on lawful reasons for processing and...