Blog

It’s all happening in the Media Centre this month, as we come together with other companies in Huddersfield to support MacMillan Cancer for the World’s Biggest Coffee MorningJoin us to raise...

We know that for SMEs, staying in touch with your existing customers to offer a positive customer experience can sometimes fall down the list of priorities, as the day-to-day practicalities of running your business take over.

Finding out what your customers...

Apart from the fact that nobody really knows what full General Data Protection Regulation (GDPR) compliance looks like, we should all now be taking the final steps towards getting ready for May 25th.

If you have been following my previous articles...

If you haven’t done it already, you need to review your privacy notice(s). There is a new requirement to identify your legal basis (bases) for processing data and state your data retention policy as part of your privacy notice.

Following on...

Steadcross Director Ian Roberts LLB (Hons) summarises four key steps to becoming GDPR compliant and a hint for how to manage your time to achieve it.

My first article on this subject focused on lawful reasons for processing and holding personal...

Steadcross Director Ian Roberts LLB (Hons) provides an overview of GDPR and shows how the data protection regulations are to be respected and not feared by companies who rely on telemarketing for their business. (more…)

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David Heathcote, a Steadcross business development manager, shares some thoughts on making effective lead generation phone calls.

“Enjoy each conversation and don’t worry what they think about you”.

I was given this advice from a mentor, which transformed the way I approach...

Our client is a manufacturer of power assisted exercise machines. Our brief is to establish and build their share of...

Well I don’t think anyone expected that! Here’s a key observation: know your customers.

Whatever Theresa May’s reasons were for calling the election, she clearly expected to win. She was so far ahead in the polls it was assumed by everyone...

In the first in our series of articles on what Brexit means for small businesses, Steadcross Director Ian Roberts provides an overview of the process so far and how our articles will aim to support small businesses through the new...