Category: Outsourcing

As many of my readers will know one of my main hobbies is theatre – not sitting in the audience watching but,...

In spite of the bad press which it sometimes gets, telemarketing remains an effective way of communicating with your existing customers and potential new customers.

We have all heard the horror stories of rogue companies who endlessly call the same...

Virtual Receptionist

 

At first sight, as a business you may consider employing a new member of staff for the same budget as outsourcing to an agency. In some cases this may be right, depending on what your business needs...

David Heathcote, a Steadcross Business Bevelopment Manager, shares some thoughts on making effective lead generation phone calls.

“Enjoy each conversation and don’t worry what they think about you”.

I was given this advice from a mentor, which transformed the way I...